Rollouts across multiple sites, without losing the thread
For organisations with several locations, mixed legacy systems, and a board that wants dates. We phase the work so each site goes live on a plan, not on hope.
When a standard implementation is not enough
Several locations
Branches, plants, or warehouses that need consolidated reporting but keep local practices.
Mixed legacy systems
Different tools per department, with data that has never reconciled cleanly.
Large user base
Hundreds of users across roles, where access control and training matter as much as features.
Audit and compliance pressure
Statutory reporting and auditors who want a traceable record of every figure.
Five phases, each with a sign off
Nothing moves to the next phase until the last one is accepted in writing. That is what keeps a multi site rollout from drifting.
Assessment
Site visits, process mapping, and a written gap analysis per location.
Blueprint
Target processes, data model, integration list, and the phasing order.
Pilot site
One location live end to end, so the template is proven before it spreads.
Rollout
Remaining sites in waves, each with its own migration and training window.
Steady state
Handover to a support agreement, with a quarterly review of what to improve.
Support arrangements
Standard
Business hours cover for the whole system, with a shared queue.
- Email and phone support
- Version updates included
- Backup monitoring
Priority
Most chosenNamed contact, agreed response times, and a monthly check in.
- Everything in Standard
- Named support contact
- Defined response targets
- Monthly review call
Managed
We run the system day to day, including changes and reporting requests.
- Everything in Priority
- Configuration changes on request
- New reports built for you
- Quarterly roadmap session
How the project stays accountable
A rollout across sites fails on communication far more often than on technology. These are the fixed points we hold to.
Single point of contact
One person on our side accountable for the whole programme, not a rotating team.
Weekly written status
Progress, risks, and decisions needed from you, in one page every week.
Change control
Scope changes priced and dated before work starts, so the budget holds.
Steering review
A monthly session with your leadership on progress against the phase plan.
Start with an assessment
Tell us how many sites and systems are involved. We will scope the assessment phase and give you a figure before anything else is committed.